Sunny Spectacular Vaucluse Home

***STRICT NO PARTY POLICY***

GENERAL INFORMATION and HOUSE RULES

Please read carefully before making your booking. We may, at any time, and at our sole discretion, modify these Terms and Conditions, including our Privacy Policy, with or without notice to the User. Any such modification will be effective immediately upon public posting. Your continued use of our Service and this Site following any such modification constitutes your acceptance of these modified Terms.

Bookings:
A booking will not be confirmed until we have received a deposit or a confirmation from your booking channel. All transactions will be done in Australian dollars or Euros.

Guest numbers:
See property information for maximum guest numbers, a full guest list must be provided and not to exceed the maximum number of guests allowed.

Cleaning:
Please note individual propertys cleaning charges upon booking.

Party Policy: Zero Tolerance
NOTE: MaisonNets follows best practice policies to ensure the properties we represent for short-term accommodation are safe, secure and protected and not damaged. As these properties are not in commercial areas Government regulators and Councils also have strict rules and requirements for holiday letting and will prosecute those who book properties for holiday/short term who dont abide by the short term holiday letting regulations. Reasons such as: noise, disturbance, parties and overcrowding etc... MaisonNets has fair yet strict guidelines also. We require an undertaking from guests and clients who book for short term accommodation only not to have parties, events or gatherings and give an assurance that the property rented is for the use of registered guests and for the use of those people. A day/evening visit/luncheon/dinner by a few friends is fine if confirmed with the MaisonNets team in advance.

Party/Disturbance Procedures: In the event an unsolicited event/party ensues at a MaisonNets managed property, then the procedure is as follows:

Our Concierges will phone first and if the issue is not resolved attend immediately (at your cost) and attempt to resolve the concern. If a resolution is not forthcoming they will request immediate eviction as per this agreement. If this is met with resistance the Concierges are instructed to call Private Security (at your cost for a minimum of 4 hrs for 2x Security Personal). Our Private Security team will secure the premises, safeguard from damage and remain indefinitely or until the property is secure (this is at the Security/Caretakers discretion). The Police will also be called and if Councils are alerted further fines to you may arise. By agreeing to these Terms and Conditions below you agree to this procedure and all costs being as set out in clause 13. As explained above, this costly, zero tolerance approach is necessary to protect our homes.

We are not unreasonable and encourage guests to talk to us if they are concerned communication can solve anything. We know that 99.9% of our guests are respectful and responsible people who simply wish to unwind in comfort and enjoy their holiday this is what we strive to provide. Please, if in doubt, talk to us as these measures are not designed to prevent our guests from the normal, relaxing use of a holiday home only to prevent those who believe having a party is acceptable.

Welcome:
We welcome you to this property where guests can relax and unwind in comfort and coziness. MaisonNets strives to ensure that each and every guest enjoys an experience beyond their expectations; if you have any special requests please let us know in contacting us. We ask that you please read and abide by the terms and conditions (especially our strictly enforced no party policy) We ask guests to show the utmost care and responsibility as it is expected that the property and furnishings be returned in the exact same condition at the end of a stay as at the beginning. Before booking please understand it is a requirement that any damage and/or accidents, unintentional or otherwise, are a responsibility of the guest and that the guest will meet these costs, small or large. Given its definition we do accept that accidents may occur but any accident is the responsibility of the guest.

Of course MaisonNets will always go above and beyond to repair/replace by the most cost effective means in order to restore the property to the same condition as it was before the guest took occupancy. On arrival our caretaker will always show you through the property and can be on hand for your exit therefore if there are any concerns guests can raise them on the spot.

It is important that guests choose a property to suit their expectations whilst knowing ours, it is our expectation that our properties are solely used for quiet holiday purposes and that guests understand their responsibilities before booking. Of course if there are any questions, please ask and we will be more than happy to explain to ensure you experience your perfect getaway. We thank you and look forward to welcoming you soon.

MAISONNETS TERMS AND CONDITIONS:

1. Reservations/Bookings: The booking will be confirmed on receipt of full cleared payment. The person who has made the booking must be the same person changing or cancelling the booking and coordinating